Privacy Policy

Last Updated: May 23rd, 2025

Orlando Bell Insurance Agency (“we,” “us,” or “our”) operates orlandobellinsuranceagency.com (the “Website”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Website, use our services, or interact with us.

By using our Website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

  • Information You Provide to Us:
    • Contact Information: Names, email addresses, mailing addresses, phone numbers (including mobile numbers for SMS), and other similar contact data.
    • Insurance Needs Information: Details about your insurance requirements, property, vehicles, health, and other information necessary to provide you with quotes or services.
    • Application Information: Information submitted during the application process for insurance policies, which may include sensitive data like driver’s license numbers, social security numbers, medical history, or financial information.
    • Communications: Information you provide when you communicate with us, such as inquiries, feedback, or support requests.
  • Information Collected Automatically:
    • Usage Data: We may collect information about how the Website is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
  • Information from Third Parties:
    • We may receive information about you from third-party sources, such as public databases, credit bureaus, marketing partners, or other publicly available information, to help us provide more relevant services and to ensure the accuracy of your information.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our Website and services.
  • To process your insurance inquiries and applications.
  • To provide you with insurance quotes and policy information.
  • To communicate with you, including responding to your inquiries and sending you service-related messages.
  • To send you marketing and promotional communications about our products and services (if you have opted-in).
  • To improve our Website, products, and services.
  • To monitor the usage of our Website.
  • To detect, prevent, and address technical issues or fraudulent activity.
  • To comply with legal obligations.

3. How We Share Your Information

We may share your personal information in the following situations:

  • With Insurance Carriers and Partners: We may share your information with insurance carriers, underwriters, and other partners necessary to obtain quotes, process applications, and service your policies.
  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, data analysis, email delivery, customer service).
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • To Protect Rights and Property: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. SMS Disclaimer

We are committed to your privacy. The mobile phone number you provide for SMS messaging will not be shared with third parties for marketing purposes. You can opt-out of receiving SMS messages at any time by replying with “STOP”. For assistance or more information regarding our SMS messaging, you can reply with “HELP”.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Choices and Rights

You have certain choices regarding the personal information we collect and how it is used:

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or SMS messages from us by following the unsubscribe instructions provided in those communications.
  • Access and Correction: You may have the right to request access to the personal information we hold about you and to request corrections of any inaccuracies.
  • Do Not Track: Some web browsers offer a “Do Not Track” (DNT) signal. There is no universally agreed-upon standard for how to interpret DNT signals. Therefore, we do not currently respond to DNT signals.

7. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Orlando Bell Insurance Agency Phone: +1 (510) 283-4610 Email: info@orlandobellinsuranceagency.com